Online Policies

• All Online sessions will be recorded for the safety of students and tutors
• Online class session will be in a group settings or 1 on 1 format, based off package purchased.
• Students must join 10 mins before the session begins to make sure there are no technical issues.
• Students are required to attend class at the assigned time and day. Any required changes must be notified one week prior.
• Students will be accommodated for missed days if slots are available.
• Any electronic devices such as laptops, iPad and cellphones must entirely be used for educational purposes.
• Students may be responsible for extra curriculum material, if needed.
• Parents are required to be present in the household while the session is taking place.
• A tutoring session may be cancelled in case of an emergency arising out of inclement weather, fire, flood, breakdown of heating plant, the failure of an essential utility or a similar emergency, when the health, welfare or safety of children are in jeopardy. Make up sessions will be provided in that case.
• Payment will be done through e-transfer.
• Payment for each month is due before the first class.
• Parents can request for the receipt to be emailed.
• Cancellation of enrolment must be notified 30 days prior to cancelling to avoid any extra charges.
• Late Payment are subject to surcharge of $25.